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Credit Controller

Crowley Cox

Credit Controller

Salary: £30,000 to £35,000

Central London

Hybrid: 3 days in office, 2 days working from home

Immediate start

NetSuite essential

Leading international, fast-growing and highly dynamic company in Central London are recruiting a Credit Controller on a temporary-to-permanent basis to join their finance team. This is a fantastic opportunity to work in a lively, non-corporate environment with a relaxed dress code and a strong social culture, including regular team nights out, events and company celebrations. The business has been voted one of the best companies to work for, reflecting its strong employee-focused culture.

This role is ideal for someone with strong credit control experience and confident working with NetSuite financial software, as this is a key system used within the finance function.

Reporting into the Credit Manager, you will play a key role in maximising cashflow by ensuring timely collection of payments, managing debtor balances effectively, and supporting the wider finance team in maintaining accurate financial records.

The organisation is experiencing continued international growth, creating an exciting and fast-paced environment where you will gain exposure to large-scale billing, events-based revenue streams and complex debtor management. This is an excellent opportunity for someone who thrives in a commercially driven, target-focused role.

You will ideally have experience within media, events or exhibitions, and be confident managing high-volume, fast-moving debtor ledgers.

Key Responsibilities of the Credit Controller:

  • Ensure all invoices are collected in line with agreed payment terms
  • Proactively contact customers via phone and email to secure timely payments
  • Manage and reduce overall debtor exposure and aged debt
  • Ensure all debtor statements are issued accurately and on time
  • Monitor and maintain debt reports and ensure full visibility of outstanding balances
  • Ensure all related debts are collected prior to event opening dates
  • Investigate and resolve customer queries promptly and professionally
  • Reconcile sales records between CRM and NetSuite, ensuring data integrity across systems
  • Maintain accurate customer records, minimising credit notes and unallocated cash
  • Liaise closely with Sales teams regarding contracts, payment terms and potential credit risk
  • Support on-site event teams, including processing payments and face-to-face debtor management when required

Skills and Experience Required:

  • Previous experience in Credit Control or Accounts Receivable role
  • Strong working knowledge of NetSuite (essential)
  • Confident use of Microsoft Excel
  • Experience working with multi-currency and FX environments
  • Strong understanding of VAT and international tax considerations (desirable)
  • Excellent communication skills, both written and verbal
  • Confident, resilient and able to work under pressure in a fast-paced environment
  • Strong organisational and time management skills
  • Proactive, customer-focused approach with strong problem-solving ability
  • Experience within media, exhibitions or events industry is advantageous

Benefits Package:

  • 20 days holiday + 8 bank holidays
  • Pension scheme
  • Cycle to work scheme
  • Season ticket loan