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Administrator

Macildowie Recruitment and Retention

Job Title: Administrator
Location: Ilkeston, Derbyshire (DE7)
Salary: £13.00 – £14.00 per hour

Job Overview:
We are seeking a reliable and organised Administrator to support a busy operations team. This role will involve a mix of customer service, general administration, and purchasing support, including processing purchase order numbers and ensuring accurate documentation across systems.

Key Responsibilities:

  • Maintain and update internal systems with order and customer information
  • Liaise with suppliers and internal departments regarding orders and deliveries
  • Raise, process, and track purchase order numbers accurately
  • Handle incoming customer queries via phone and email in a professional manner
  • Support order processing and ensure all documentation is completed correctly
  • Assist with general administrative duties, including filing, data entry, and reporting
  • Monitor stock or order requirements and escalate issues where necessary
  • Ensure all records are accurate and compliant with company procedures

Skills & Experience:

  • Previous experience in an administrative or customer service role
  • Experience handling purchase orders or working within a purchasing/admin function
  • Strong attention to detail and organisational skills
  • Confident IT skills, including experience using internal systems or CRM platforms
  • Excellent communication skills, both written and verbal
  • Ability to manage workload and prioritise tasks effectively

What We’re Looking For:

  • A proactive and dependable team player
  • Someone who can work efficiently in a fast-paced environment
  • A positive and professional approach to both customers and colleagues

How to Apply:
If you are interested in this opportunity, please apply or send your up-to-date CV to .