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Commercial Claims Handler

Aston Charles Ltd

With an onsite Starbucks, restaurant and free gym, and being just over the road from the White Rose Centre, this broker offers the state-of-the-art office, plush surroundings and amenities of a city centre location, but without the inconvenience of LS1 traffic. Free onsite parking is simply the icing on the cake!

Certainly one of the fastest growing independent brokers in the country, this dynamic business has a superb reputation for client service – and this is all underpinned by a best-in-class claims offering. This is not one of the ‘post box’ claims roles found at some competing brokers; this team of dedicated claims professionals pride themselves on delivering superb client outcomes in the event of a loss. As such, we are looking for a polished, professional claims handler who can be empathetic to clients in the event of the claim, but also stand firm to insurers and challenge them on their decisions, should repudiation be on the cards.

Over time, you will be allocated a varied caseload of up to around 200-250 files covering all kinds of losses. Depending on your experience, these will likely be slightly biased to Motor claims over Liability then Property cases. As well as proactively handling claims on a cradle to grave basis, you will also help ‘account manage’ clients from a claims-perspective; for example conducting claims reviews, dealing with management information and visiting them onsite.

We welcome applications from candidates from broking, underwriting and legal backgrounds, including both cross-class Claims Handlers, as well as those with just mono-line experience who are keen to build up their exposure to other commercial lines.

In order to secure positive results in the event of your clients suffering a loss, you must be highly analytical, have a keen eye for detail, and first-class negotiation skills. You should also be well-organised, with excellent task-management skills. It is also essential that you are numerate with good IT skills, in order to analyse data and spot trends etc.

In return, you will receive a competitive basic salary, a benefits package that is more inline with those found at a global broker than an independent (with the added bonus of a White Rose Centre Discount Card!) and a fantastic working environment.

For the ambitious, having placed the Group Claims Director in a more junior role many years ago, the Team at Aston Charles can confirm how seriously this broker takes its claims proposition and what fantastic careers can be enjoyed there.

Aston Charles - a personalised service from industry experts

General Insurance and Financial Services Recruitment

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