Commercial Manager

£40,000 - £50,000 + Car

Scottish Central Belt

The Role

As an Account Manager, you will be responsible for growing an established customer base while identifying, securing and developing new business opportunities. You’ll play a key role in delivering both volume and value growth through strong customer relationships, effective planning and high-quality execution.

Key Responsibilities

• Develop and deliver account plans focused on:

• Volume and value growth

• Distribution expansion

• Pricing strategy

• Promotional activity

• Take full ownership of day-to-day account management, including regular customer engagement and recovery of underperforming accounts

• Identify and capitalise on new sales opportunities within existing and prospective customers

• Drive excellent in-store execution and promotional activity by collaborating closely with key stakeholders

• Evaluate promotional return on investment to ensure effective use of budgets

• Use local market insight, customer feedback, and competitor analysis to propose commercially viable opportunities

• Support wider sales functions through analysis of customer sales data and trends

• Produce detailed monthly reporting including:

• New business wins

• Lost or at-risk accounts

• Aged debt

• Profitability and growth performance

• Promotional effectiveness

• Participate in team meetings and present updates on performance, initiatives and competitor activity

• Manage aged debt proactively, including agreeing payment plans where necessary

• Handle customer queries and complaints professionally, ensuring timely resolution

• Maintain a strong and current knowledge of the company’s product portfolio

Qualifications & Experience

• Strong understanding of the UK grocery/FMCG landscape

• Minimum of 2 years’ experience in an FMCG sales environment

• Proven track record of achieving or exceeding sales targets

• Excellent sales, negotiation and presentation skills

• Self-motivated, results-driven and highly proactive

• Strong commercial awareness with analytical capability

• Highly organised with excellent attention to detail and adaptability