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Parts Advisor

Renault Retail Group UK Ltd

Renault Swansea is looking for an experienced Parts Advisor to join our busy dealership on Fendrod Way, Swansea (SA7 9DG).   You’ll be joining a Parts team that prides itself on providing excellent customer care. 

Why join us

  • A basic salary of £28,050pa OTE £31,625 pa
  • Access to a salary-sacrifice, tax-efficient new car scheme (ECOS) from £75 per month. Cars are replaced annually with high-spec models.
  • A family new car scheme is available for close family members from £139 per car per month (1st car after probation, 2nd car after 12 months service). Cars are replaced annually with high-spec models.
  • Car insurance is included on both of these car schemes 
  • 33 days’ annual leave including Bank Holidays (with the option to buy or sell additional days)
  • Pension scheme with life assurance cover
  • Share Incentive Scheme
  • Brand new car on our Loan Plan Car scheme
  • Staff discounts on vehicles, parts, servicing, and accessories
  • Free Mortgage and pension advice seminars
  • Cycle-to-Work scheme, including e-bikes
  • Discounted gym membership
  • Enhanced Maternity and Paternity policies
  • Opportunities to progress your career and excellent Manufacturer training

What you’ll be doing

  • Optimising the sale of all Parts and Accessory products to Retail and Trade Customers and the workshop
  • Contacting distributors, fleet owners, trade outlets and shops to sell parts and accessories
  • Satisfying all customer requirements and increasing all aspects of the parts business through direct selling
  • Ensuring all customer queries are dealt with within required time frames
  • Storing all parts correctly
  • Stock management – assisting with warehouse duties, stock checking etc.

What you’ll bring

  • Previous experience in a Parts Advisor role preferably at a main dealer
  • Excellent communication and negotiation skills
  • Ability to deliver outstanding customer service
  • Computer literate and ability to use online systems
  • A full UK driving licence

Working pattern

You'll be working 40 hours per week Monday to Friday 8.30am-5.30pm with 1 hour for lunch. Saturday mornings 8:30am -12:30pm on a rota (an average of two per month but not guaranteed. Overtime paid)

Interested?  Apply NOW