Legal Receptionist / Front of House

Cardiff | Leading Law Firm | Full-Time Opportunity

TSR Legal is delighted to be working with a leading and highly regarded law firm in Cardiff that is seeking a professional and personable Legal Receptionist / Front of House Assistant to join its welcoming team.

This is an excellent opportunity for someone with previous reception or administrative experience within a professional services or legal environment who enjoys client interaction and thrives in a busy, professional setting.

The Role

As the first point of contact for clients and visitors, you will play a key role in representing the firm and ensuring a positive client experience from the moment individuals arrive or make contact with the office.

Alongside front-of-house responsibilities, the role will also involve providing administrative and typing support to fee earners and the wider team.

Key Responsibilities

• Meeting and greeting clients and visitors in a professional and friendly manner
• Managing incoming telephone calls and directing enquiries appropriately
• Handling meeting room bookings and preparing rooms for client meetings
• Providing administrative support to fee earners and support staff
• Assisting with typing duties, legal correspondence, and document preparation
• Managing incoming and outgoing post and deliveries
• Maintaining reception and client areas to a high professional standard
• Supporting general office administration and day-to-day operations
• Liaising with clients and third parties professionally and confidently

About You

• Previous experience within a reception, front-of-house, or administrative role
• Experience within a law firm or professional services environment would be advantageous
• Excellent communication and interpersonal skills
• Professional presentation and client-focused approach
• Strong organisational skills and attention to detail
• Good typing and IT skills, including Microsoft Office
• Friendly, proactive, and able to multitask effectively
• Reliable team player with a positive attitude

The Opportunity

This is a fantastic opportunity to join a respected Cardiff law firm known for its supportive culture, professional environment, and strong reputation within the legal market.

The successful candidate will become an integral part of the team, working within a collaborative and welcoming office where professionalism and client care are at the heart of the firm’s values.

If you are looking to develop your career within a leading law firm and enjoy working in a client-facing role, TSR Legal would love to hear from you.

For a confidential discussion or to apply, please contact Rachel Phillips at TSR Legal today.