Job Title: Payroll Manager – Bureau

Location: Remote in the UK

Salary: Up to £40,000

Type: Full Time & Permanent

We’re working with a rapidly growing payroll bureau seeking a Payroll Manager to lead the delivery of high-quality payroll services across a diverse client portfolio.

As Payroll Manager, you will take ownership of a portfolio of clients, ensuring the accurate and timely delivery of payroll services. You’ll play a key role in maintaining service excellence, strengthening client relationships, and driving process improvements across the function.

Key Responsibilities

• Manage end-to-end payroll operations for a portfolio of bureau clients across multiple pay cycles.
• Act as the main point of contact for key clients, building strong relationships and providing expert payroll guidance.
• Ensure full compliance with UK payroll legislation, including HMRC, RTI, pensions, and statutory requirements.
• Oversee payroll reviews, reconciliations, and sign-off processes to ensure accuracy and quality.
• Manage escalations and resolve complex payroll queries efficiently.
• Support the onboarding of new clients, including system setup and process alignment.
• Drive continuous improvement initiatives, identifying opportunities to enhance efficiency and client experience.
• Collaborate with senior leadership on resource planning, service delivery, and operational strategy.

About You

• Proven experience in a payroll bureau or multi-client payroll environment.
• Strong technical knowledge of UK payroll legislation and compliance.
• Confident in a client-facing role, with excellent communication and relationship-building skills.
• Highly organised, with the ability to manage multiple deadlines and priorities.
• High proficiency in BrightPay Cloud and confidence working within a modern, paperless practice environment.

Please contact or apply to this advert.

JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We are also committed to protecting and respecting your privacy. We are a specialist Payroll and HR recruitment agency and recruitment business defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements, together with our privacy notices, set out the basis on which any personal data we collect from you or that you provide to us will be processed by us.