Key Responsibilities

Legal & Case Support

• Support fee earners with the progression of clinical negligence and personal injury cases
• Draft routine correspondence and assist with legal documentation
• Liaise with clients, medical experts, courts, and third parties
• Organise and maintain case files (digital and physical)
• Monitor deadlines and ensure key dates are met
• Assist with case preparation and basic legal research

Administrative Duties

• Manage incoming and outgoing post for the department
• Scan, upload, and organise medical records
• Maintain accurate filing systems and case records
• Provide general administrative support including data entry and document handling

Compliance & Standards

• Ensure work is completed in line with professional and regulatory standards
• Support team members during busy periods or absences
• Work towards productivity and billing targets
• Maintain confidentiality and high levels of client care