Are you an experienced technical leader ready to drive change and elevate product quality across a diverse electrical product range? This is your opportunity to lead a talented Technical Team at the forefront of innovation, compliance, and customer satisfaction.
About the Role You’ll lead the Technical and Quality function for all electrical product categories — guiding strategy, improving product performance, and ensuring every product is safe, compliant, and meets customer expectations.
This role blends leadership, hands-on technical expertise, and strategic quality management. You’ll work closely with suppliers, manufacturers, and global teams to drive continuous improvement and reinforce a culture of quality excellence.
Key Responsibilities - Lead and develop the Technical Team, setting clear standards and performance expectations.
- Oversee product testing, compliance, and auditing processes to ensure all products meet international safety, legal, and quality standards (LVD, EMC, ERP, RoHS, etc.).
- Drive supplier quality improvement programmes and cost-saving initiatives without compromising safety or performance.
- Manage customer complaints and incident investigations effectively and proactively.
- Communicate technical requirements and quality goals across teams — from sourcing to manufacturing — fostering a one-team mentality.
- Collaborate with 3rd party testing and inspection agencies (both UK and overseas).
- Monitor and report on quality KPIs, supplier performance, and continuous improvement metrics.
About You - Degree qualified (or equivalent) in Engineering or a related technical discipline.
- Significant number of years experience in manufacturing, product testing, or laboratory environments.
- Minimum of 3 years’ experience leading a technical or quality team.
- In-depth understanding of electrical product safety standards and quality systems.
- Strong analytical thinker with meticulous attention to detail.
- Excellent communicator — confident in leading teams and influencing stakeholders at all levels.
- Proactive, adaptable, and customer-focused, with a passion for achieving results.
Why Join? Be part of a dynamic, supportive, and forward-thinking team, where flexibility, collaboration, and innovation drive success. You’ll play a pivotal role in shaping product quality perception and delivering products customers can trust.