Office Administrator

The Opportunity: Office Administrator (Operations & Sales Support)

We're looking for a highly organised, proactive, and detail-driven Office Administrator to join our Cambridge team.

This is a pivotal role at the heart of the business-supporting both operations and sales, helping everything run smoothly behind the scenes while ensuring our customers receive a seamless experience.

If you love variety, enjoy keeping things organised, and thrive in a fast-paced, growing business-this role is for you.

What You'll Be Doing

• Supporting the day-to-day running of the office and operations
• Assisting the sales team with quotes, orders, and customer follow-ups
• Managing incoming enquiries and directing them appropriately
• Coordinating schedules, appointments, and internal workflows
• Maintaining accurate records across CRM and internal systems
• Preparing documentation for projects and installations
• Supporting communication between customers, surveyors, and installation teams
• Helping ensure jobs move efficiently from sale survey installation
• General administrative support to keep the team running effectively

What You Bring

Essential:

• Strong organisational and time management skills
• Excellent communication skills (written and verbal)
• Previous administrative or office support experience
• Confident using IT systems (CRM, Microsoft Office, etc.)
• A proactive, can-do attitude and attention to detail

Bonus Points For:

• Experience in sales administration or operations support
• Background in construction, renewables, or technical environments
• Experience coordinating multiple teams or workflows

What You'll Get

• Competitive salary (dependent on experience)
• 25 days holiday + bank holidays (incl. Christmas shutdown)
• Holiday Buy and Sell Scheme
• Private Medical Insurance
• Enhanced family-friendly policies
• Generous pension scheme
• Life assurance
• Cycle-to-work & eco car scheme
• Health & wellbeing support programmes
• Employee discounts & referral scheme

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.