Are you passionate about client service and have a broad knowledge of insurance products and markets? If so, we have an exciting opportunity for you to join our GB Retail business as an Account Handler.

Locations: Ipswich, United Kingdom

Manchester, Lancashire, United Kingdom

Birmingham, West Midlands, United Kingdom

Bristol, Avon, United Kingdom

Cardiff, South Glamorgan, United Kingdom

Glasgow, Lanarkshire, United Kingdom

Leeds, West Yorkshire, United Kingdom

Reading, Berkshire, United Kingdom

Why Join Us?

• Collaborative Culture: Work in a supportive and collaborative team where everyone’s ideas are valued
• Career Growth: Enjoy ample opportunities for professional development and career advancement.
• Recognition and Rewards: Be recognized and rewarded for your hard work and achievements.
• Hybrid Work Style: Enjoy the flexibility of working from home 2-3 days per week.
• Multiple Office Locations: Choose from Ipswich, Manchester, Edinburgh, Bristol, Birmingham, Glasgow, Reading, Cardiff and Leeds

About the Role:

As an Account Handler, you'll provide outstanding client service and support to a diverse portfolio of new and existing clients across various exciting industry sectors, including Infrastructure & Utilities, Manufacturing & Industrial, Land Transport, Leisure & Hospitality, Retail, and Professional Services. No two days are ever the same, offering you a variety of new challenges and opportunities to manage and develop relationships.

Key Responsibilities:

• Client Relationship Management: Understand client’s business and risk management needs, establish and maintain active relationships with primary Stakeholders and decision-makers, and deliver profitable business solutions.
• Placement Management: Optimize revenue from new and existing clients using a range of placement channels and markets.
• Operational & Service Delivery: Communicate effectively with clients, colleagues, and markets to maximize service delivery levels.

What you’ll bring:

• Proven track record of delivering outstanding client service.
• Thorough technical knowledge of Commercial Insurance programmes including but not limited to Property Damage/Business Interruption, Liability, and Motor Insurance
• Strong communication, negotiation, and influencing skills.
• Ability to manage your workload and balance competing priorities.
• Team player who works effectively in various teams.
• Working towards or have gained a Dip CII .

What we offer

Enjoy a generous benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, paid professional memberships, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.