First Choice Staff
We have an exciting position with a leading Freight Forwarder
Key Responsibilities
Shipment Coordination
· Manage full operational control of export shipments from booking through to final departure.
· Arrange collections, liaise with hauliers, carriers, and warehouse teams.
· Track and monitor cargo to ensure timely movement and proactively resolve delays.
Documentation
· Prepare and issue all required export documents including:
o HAWB / MAWB
o Bills of Lading
o Commercial invoices & packing lists
· Ensure all documentation meets customer, carrier, and regulatory requirements.
Customs Compliance
· Complete and submit export declarations (Boxtop & Sequoia preferred but not essential).
· Ensure full compliance with HMRC regulations, incoterms, and export controls (e.g., embargoes, dual-use goods).
· Maintain accurate audit trails and job file compliance.
Communication & Coordination
· Act as the primary point of contact for customers, suppliers, and overseas agents.
· Provide proactive updates on shipment status, delays, and documentation requirements.
· Build strong working relationships with airlines, shipping lines, and transport partners.
Operational & Financial Administration
· Maintain accurate job costing and ensure profitability of shipments.
· Check, process, and approve supplier and carrier invoices.
· Ensure all job files are closed out correctly and timely.
Required Skills & Qualifications
Experience
· freight forwarding or export operations (air).
Technical Knowledge
· Working understanding of:
o Export procedures
o Incoterms
o Dangerous goods regulations (IATA/ADR preferred)
o Customs processes and declarations
Soft Skills
· Excellent organisational and multitasking abilities.
· Strong communication and customer-service mindset.
· Ability to work under pressure in a fast-paced environment with tight deadlines.
· High attention to detail and accuracy.
Security Requirements
· 5-year checkable history with no gaps for aviation security compliance.
· Cargo Operative or other air cargo security training (preferred).
Benefits
· 25 days annual leave + bank holidays
· Pension scheme
· On-site parking
Hours: 09:00AM - 17:30PM
If you do not hear back from us, your application has been unsuccessful