Variable shifts including days, evenings and weekends
Permanent | Full-time
No live-in available
The Knot Inn is a thriving and picturesque countryside pub near Rudyard Lake, renowned for its rich heritage, quality seasonal food and warm hospitality. Popular with tourists, walkers, cyclists and locals alike, we are proud of our strong reputation and community ties as a family-run business. We are now seeking an exceptional General Manager to lead the team, build on our success and take the business to the next level. This is an exciting opportunity for an experienced General Manager or a strong Assistant/Deputy Manager ready to step up into a senior leadership role, working closely alongside our Head Chef to drive standards, service and growth across the business.
What you’ll be doing
Take full responsibility for the day-to-day running of The Knot Inn
Lead, motivate and develop front of house and kitchen teams
Work closely alongside our Head Chef to deliver exceptional locally produced food and outstanding customer service
Build a strong front and back of house partnership to ensure smooth daily operations
Create a positive team culture focused on high standards and accountability
Drive sales, profitability and business growth through strong commercial management
Develop and maintain an exciting drinks offer including products from local suppliers
Manage rotas, labour control and staffing levels using company systems
Oversee stock control, ordering, margins and waste management
Recruit, induct and train new team members, ensuring ongoing development
Conduct performance reviews and provide team welfare support
Ensure licensing, health and safety, fire procedures and food safety standards are fully maintained
Handle guest feedback professionally and resolve issues effectively
Maintain high presentation standards throughout the pub and grounds
Work closely with senior leadership on business performance, strategy and future plans
About you
Previous experience as a General Manager, Deputy Manager or Assistant Manager within hospitality
A genuine passion for hospitality and delivering memorable guest experiences
Strong leadership skills with the ability to train, develop and motivate teams
Experience working in a busy pub, bar or restaurant environment
Commercial awareness with a strong understanding of profit and margins
Excellent customer service focus with high personal standards
Confident, organised and calm under pressure
Able to build strong working relationships with kitchen and front of house teams
Flexible, adaptable and hands-on in your approach
Good knowledge of health and safety, fire safety and compliance procedures
Reliable, professional and committed to success
Full UK driving licence and access to transport due to our rural location
Working pattern
5 days per week
Shifts will include a mix of days, evenings and weekends
Bank holidays required as part of a hospitality business
Flexibility essential to meet the demands of a busy operation
Christmas Day off
What we offer
A rewarding leadership role within a respected and growing business
Opportunity to work alongside a talented Head Chef to shape the future of the pub
Support from a friendly family-run company that values its people
Real opportunities for progression as the business grows
Staff discounts
Staff referral scheme
Life and permanent health insurance after qualifying period
28 days holiday including bank holidays, increasing with service to a maximum of 33 days