Supporting People on Probation Navigator

Location: Norwich

Salary: £26,000 per annum

Vacancy Type: Permanent

About The Role

Could you help someone believe their future can be different from their past?

Join Forward Trust as a Supporting People on Probation Navigator in Norwich, working full time, 35 hours per week, supporting people to rebuild their lives and move forward from offending. This is a rewarding, people-focused role where no two days are the same, and where the work you do genuinely changes lives.

We’re looking for compassionate, motivated people who believe that another life is possible. You may have experience in probation, prisons, policing, courts, education, health, social care or psychology. Or perhaps you bring transferable life skills, coaching experience, counselling knowledge, fostering experience, or simply a natural ability to connect with people.

What matters most is your ability to build trust, inspire change, and support people to see a future beyond their past.

What the role looks like

You could be:

• Delivering 1:1 support sessions
• Facilitating creative or group-based interventions
• Supporting someone preparing for release from prison
• Helping Service Users rebuild family relationships
• Encouraging wellbeing through community projects or activities
• Working closely with Probation Practitioners to create action plans
• Keeping accurate records and safeguarding vulnerable adults

One day you might be supporting someone at a probation appointment, the next facilitating a group activity or helping someone attend their first GP appointment in years.

What we’re looking for

We want people who are:

• Passionate about helping others change their lives
• Great at building rapport and professional relationships
• Confident working independently and as part of a team
• Organised, reliable and able to maintain accurate records
• Creative, adaptable and proactive
• Comfortable delivering both 1:1 and group interventions
• Motivated to achieve high standards and positive outcomes

You’ll become part of a passionate national team delivering life-changing rehabilitative services across the UK. Around 30% of our staff have lived experience of addiction or offending, because we know recovery and change are possible.

If you want a career with purpose, challenge and real human impact, we’d love to hear from you.

All probation-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 6- 16 weeks to complete. Any offer of employment will be conditional upon the successful completion of both checks.

Please note if you have lived overseas within the last 5 years then checks may take longer.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -

• Flexible working
• Training and development opportunities
• BHSF Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.