I am recruiting for a Customer Service Administrator to join a business based in Worsley.

The ideal candidate should have excellent communication skills and be able to handle customer inquiries over the phone. The appointed person will be reacting quickly to resolve customer queries and track all information accurately.

Responsibilities

• Handle customer inquiries over the phone and provide them with accurate information.
• Process orders on internal CRMs accurately and efficiently.
• Work closely with other departments to ensure timely delivery of orders or investigate about orders.
• Maintain accurate records of customer interactions and transactions.
• Provide excellent customer service at all times.
• Own the whole customer journey for any complaints - End to end.
• Plus more

Requirements

• Proven experience as an Order Processor or similar role.
• Excellent communication skills.
• Ability to multitask and work under pressure.
• Experience using SAP, AWS and Salesforce - ideally
• Strong attention to detail.
• Have a personable and compassionate approach to calls due to the nature of the clients.

The working hours are Monday to Friday between 08:00 - 18:15 (Shift based) Please note that one in 12 weeks you will be required to work on a Saturday 7am-12. The hourly rate of pay is £16.24 equivalent to an annual salary of £31,500.

The start date for this position is June 1st 2026.

Please note this is a TEMPORARY TO PERMANENT job.

If you would like to be considered, then please either apply online NOW or contact me directly at