REED Recruitment are exclusively working with a long standing, family owned transport infrastructure business based near Poole. They are recruiting a General Manager for a key position, overseeing operational performance, regulatory compliance and commercial delivery.  This is fantastic opportunity to work within a core team, managing multiple staff across different departments and being part of a technology led transformation process. Please see details below: 

General Manager
Salary £60,000
Poole (Office based)
Full Time (7am – 3pm / 8am – 4pm)
Ability to work flexible hours - including Bank Holidays and working one weekend every 4 weeks
(Mon and Tuesday then taking as non working days the following week)

Key Responsibilities:

• To lead and be accountable for the safe, efficient, and effective day-to-day operation of all aspects of the Company’s business, ensuring a reliable and high-quality service at all times.
• To deliver Board-approved strategies and objectives, driving operational performance, service standards, and overall business sustainability.
• To ensure full compliance with all Health & Safety, legal, and regulatory requirements, proactively identifying and managing risks to staff, passengers, and the wider public.
• To provide strong, visible leadership to the team, promoting a positive and collaborative working culture, supporting staff development, and working closely with colleagues as an effective team player.
• To oversee recruitment, staffing, and resource planning, ensuring the business is appropriately resourced and that senior staff are effectively managed and supported.
• To maintain full operational oversight of daily office and administrative functions, including:
• Preparing and overseeing duty schedules
• Ensuring accurate maintenance of operational and financial records
• Monitoring staff hours and duties
• Ensuring staff are equipped with the necessary materials and information to carry out their roles effectively
• Overseeing the accurate recording and reconciliation of all toll transactions
• To participate in the management on-call rota (one weekend in four), providing leadership support for out-of-hours operations and responding to issues in a professional, timely, and solution-focused manner.
• To ensure effective communication across the team and with stakeholders, acting as a key point of contact and representing the Company in dealings with the community, partners, and relevant organisations.
• To support the Company Directors in financial management, including oversight of management accounts, preparation for statutory audit, and contribution to annual reports and accounts.
• To support continuous improvement across the business, contributing to innovation, service development, and the identification of new opportunities, while maintaining strong working relationships with stakeholders and partners.

Requirements:
Essential Experience

- Held an Operational position, Responsible and accountable for the smooth running of a business. Managing multiple departments

- Delivering strategies / objectives to board level

- Leadership qualities

- Financial management, oversight of management accounts.

- Versatile and Flexible approach (Team Player) – available to work one weekend in four and participation in the on call rota.

Benefits:

- Opportunity to progress into a Managing Director role

- Fully inclusive culture, strong team presence

- Competitive salary

- Permanent and Long Term opportunity