Tenancy Specialist (ASB) – Temporary Contract

Location: Haywards Heath (RH16) – Office attendance once per month
Rate: £19.88 per hour (PAYE)
Contract: Ongoing Temporary Booking
Start Date: Immediate start required

About the Role

We are recruiting for an experienced Tenancy Specialist to join a large, well-established housing association. This is an excellent opportunity for a candidate with strong Anti-Social Behaviour (ASB) experience who can hit the ground running in a fast-paced housing management environment.

This is a predominantly remote role with once-monthly office attendance in Haywards Heath (RH16).

Key Responsibilities

• Manage a caseload of tenancy-related issues, with a strong focus on ASB case management
• Investigate and resolve anti-social behaviour complaints in line with policy and legislation
• Work closely with residents, partners, and external agencies to sustain tenancies
• Prepare legal documentation and attend court when required
• Deliver a proactive and customer-focused tenancy management service
• Ensure compliance with all relevant housing regulations and internal procedures

Key Requirements

• Proven experience managing ASB cases is essential
• Strong knowledge of housing legislation and tenancy management practices
• Experience preparing cases and attending court proceedings
• Ability to manage complex casework independently
• Excellent communication and problem-solving skills
• Available to start immediately

What’s on Offer

• Competitive hourly rate of £19.88 PAYE
• Flexible working with minimal office attendance
• Opportunity to work with a leading housing provider
• Ongoing temporary booking with potential for extension