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Tenancy Specialist - South East

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Tenancy Specialist (ASB) – Temporary Contract

Location: Haywards Heath (RH16) – Office attendance once per month
Rate: £19.88 per hour (PAYE)
Contract: Ongoing Temporary Booking
Start Date: Immediate start required

About the Role

We are recruiting for an experienced Tenancy Specialist to join a large, well-established housing association. This is an excellent opportunity for a candidate with strong Anti-Social Behaviour (ASB) experience who can hit the ground running in a fast-paced housing management environment.

This is a predominantly remote role with once-monthly office attendance in Haywards Heath (RH16).

Key Responsibilities

  • Manage a caseload of tenancy-related issues, with a strong focus on ASB case management
  • Investigate and resolve anti-social behaviour complaints in line with policy and legislation
  • Work closely with residents, partners, and external agencies to sustain tenancies
  • Prepare legal documentation and attend court when required
  • Deliver a proactive and customer-focused tenancy management service
  • Ensure compliance with all relevant housing regulations and internal procedures

Key Requirements

  • Proven experience managing ASB cases is essential
  • Strong knowledge of housing legislation and tenancy management practices
  • Experience preparing cases and attending court proceedings
  • Ability to manage complex casework independently
  • Excellent communication and problem-solving skills
  • Available to start immediately

What’s on Offer

  • Competitive hourly rate of £19.88 PAYE
  • Flexible working with minimal office attendance
  • Opportunity to work with a leading housing provider
  • Ongoing temporary booking with potential for extension