AV Service Engineer

Salary: £30,000 - £45,000 (depending on experience)
Location: London (on-site)
Contract: Permanent, Full-Time

About the Role

We are looking for an AV Service Engineer to join our London-based team, supporting corporate meeting rooms, event spaces and collaboration technology.

This role is ideal for someone with 2-4 years' hands-on AV experience who is comfortable with break/fix support, fault finding and day-to-day service delivery, but who is not yet operating at a senior or lead level.

You will work on-site in London locations. This is a city-based role and no company car is provided.

Key Responsibilities

• Provide day-to-day AV break/fix support across meeting rooms, boardrooms and event spaces
• Diagnose and resolve faults with audio, video and control systems
• Support video conferencing platforms such as Microsoft Teams and Zoom
• Carry out basic AV installations, moves and changes
• Perform routine room health checks and preventative maintenance
• Log, track and escalate incidents as required
• Provide professional on-site support to end users and stakeholders
• Assist with live meetings and events where required

Required Experience & Skills

• Around 2+ years' experience in an AV support or service engineer role
• Hands-on experience with AV fault finding and break/fix support
• Good working knowledge of meeting room AV systems (audio, displays, cameras, control panels)
• Experience supporting video conferencing and collaboration technology
• Comfortable working in a corporate or professional environment
• Good communication skills and a customer-focused approach
• Able to work independently and as part of a team

Desirable (but not essential)

• Experience supporting Microsoft Teams Rooms
• Exposure to corporate events or live meeting support
• Basic knowledge of networked AV systems

What's on Offer

• Salary between £30,000 and £45,000, depending on experience
• London-based role with stable, ongoing work
• Opportunity to develop skills in enterprise AV environments
• Supportive team environment with progression opportunities