Your new company
Hays are seeking a confident and motivated Pensions Administrator to join our client's growing team in Manchester. This role is ideal for someone with a strong attention to detail and a good interest in UK pension schemes, who enjoys delivering accurate, timely, and high-quality service to members and stakeholders.
You will be responsible for the day-to-day administration of pension schemes, ensuring all activities are completed in line with scheme rules, regulatory requirements, and internal service standards. This is a permanent role in Manchester city centre, fully office-based.

Your new role
Key Responsibilities

• Administer pension scheme records accurately and efficiently
• Process member events including joiners, leavers, retirements, transfers, and deaths
• Calculate pension benefits, quotations, and statutory disclosures
• Respond to member queries by phone, email, and letter in a professional manner.
• Ensure compliance with pensions legislation, internal procedures, and service level agreements
• Support scheme projects such as data reviews, scheme events, and regulatory exercises.
• Maintain up-to-date and accurate member records on pension administration systems
• Work collaboratively with colleagues, trustees, and third-party providers

What you'll need to succeed

• Previous experience in administration
• Working knowledge of UK pensions legislation and administration processes
• Strong numerical ability and attention to detail
• Good written and verbal communication skills
• Ability to manage multiple tasks and meet deadlines
• Confident using administration systems and Microsoft Office

This role is for an excellent forward-thinking Manchester city centre business, salary is £28,000 + bonus, with excellent benefits. 3 years minimum office experience is required.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

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