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Account Manager

Hales Group

Account Manager
Bury St Edmunds
£ DOE
Full-time

We are recruiting for a Account Manager on behalf of our client, based in Bury St Edmunds. This is a broad, commercially focused role centred on developing new business opportunities while managing and growing an existing customer base. The position offers the chance to work in a fast-growing sector, combining relationship management, sales development, and project handling within a dynamic and target-driven environment.

Key Responsibilities
  • Identify and develop new business opportunities using tools, databases, and social media platforms to generate leads and initiate conversations.
  • Manage and grow an existing customer base.
  • Handle incoming project enquiries, review plans and specifications, and prepare accurate quotations tailored to client requirements.
  • Provide high-quality customer service, supporting a diverse range of customers throughout the sales process.
  • Act as a product and solution specialist by advising customers and responding to technical queries (with training provided).
  • Maintain and manage a structured sales pipeline, ensuring opportunities are progressed efficiently.
  • Proactively engage in a full 360-degree sales cycle, balancing account management with new business generation.

Requirements
  • Previous experience in a sales role.
  • Strong communication skills, including a confident telephone manner and professional written communication.
  • Self-motivated and target-driven, with the ability to proactively pursue sales opportunities.
  • Strong organisational skills with the ability to manage workload and maintain accurate records.
  • Comfortable using Microsoft Office applications (particularly Excel and Outlook) and CRM systems.

If you are interested in this position, please contact Scarlett or Janine on or apply with a current CV to