Administrator

• Job Type: Temporary, Full-time
• Location: Rochdale, OL16 1XU
• Duration: 3 months
• Pay: £13.45 per hour PAYE
• Working Hours: 8:45am - 4:45pm (Office Based)

Rochdale Council are seeking a dynamic and enthusiastic Administrator to join their team. This role is ideal for someone who thrives in a busy, target-driven environment and is committed to delivering exceptional customer service. You will play a crucial role in supporting a team that handles a diverse range of licensing regulatory functions, where accuracy and effective communication are paramount.

Day-to-day of the role:

• Implement the council's approved policies and statutory duties related to Public Protection as required.
• Guide, receive, and scrutinise applications for all licenses and registrations within the Public Protection Section.
• Manage interactions with the public and other customers at the reception desk and via telephone, liaising with external agencies such as the Police and Fire Service.
• Handle the receipt and preparation for banking of all fees and other miscellaneous income, adhering to Service and Council procedures.
• Process and record requests for the Section's services, maintaining both manual and computer-based formats.
• Maintain statutory and non-statutory service registers.
• Collect and process management information and other data.
• Manage incoming and outgoing correspondence and documentation.
• Perform data inputting and transfer, and assist in maintaining the Section's files and filing systems.
• Contribute to the development and use of IT systems relevant to the role.

Required Skills & Qualifications:

• Proven experience in administrative support within a regulatory or similar environment.
• Excellent communication and numeracy skills.
• Ability to work effectively in a team and deliver high-quality customer service.
• Proficiency in using IT systems and handling complex information accurately.
• Experience in handling confidential and sensitive information.

If you are interested in this role, please apply using your latest CV!