A leading international law firm is seeking an experienced Billing Manager to join its London-based finance function, with responsibility for billing operations across the London and one of their European offices.

This is a newly created role reflecting significant growth in the billing function over recent years. The successful person will bring strong operational leadership, deep technical billing expertise, and a genuinely hands-on approach to support a growing, mixed-experience billing team.

The Team & Environment

• A billing team of 9 professionals (and growing)
• A function that has scaled rapidly and is continuing to evolve
• Strong emphasis on structure, process, and consistency during a period of change

Reporting & Stakeholders

• Reporting into a Senior Billing Manager based in the US
• Close day-to-day collaboration with the London Finance Manager, who supports on finance and compliance matters
• Full ownership of billing operations and technical billing decisions sits with this role

The Role

This is a hands-on Billing Manager position with significant personal involvement in billing execution.

Key responsibilities include:

• Managing day-to-day billing operations for the London and one of their European offices
• Direct line management and development of a 9-person billing team
• Coordinating monthly billing cycles for c.70 partners
• Personally handling billing for a portfolio of partners, including complex and high-profile matters
• Acting as the escalation point for billing queries, issues, and exceptions
• Building strong working relationships with partners and being their trusted billing contact
• Owning technical billing matters, system usage, and best practice across the team
• Driving process improvement and supporting scalability as the function continues to grow

Systems & Skills

• Aderant Expert (Classic) experience is essential
• Advanced Excel skills required due to significant reporting demands
• VBA capability is a strong advantage
• Comfortable working in a highly process-driven, operational environment

Working Pattern

• Hybrid working: 3 days in the office, 2 days from home

Experience needed

• Proven law firm billing background, ideally in an international environment
• Confident managing teams with varied experience levels
• Comfortable and credible working with senior partners
• Structured, resilient, and process-focused, with experience guiding teams through growth and change

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