Customer Support Administrator

Office based in Poole

£27,000 – £30,000 DOE

We are currently recruiting for a proactive and organised Customer Support Coordinator to join a growing business. This is a varied role combining customer service, administration, and coordination, ideal for someone who enjoys working in a fast-paced environment and building strong relationships.

The Role:

• Respond to customer enquiries in a professional and timely manner
• Prepare and manage quotations through to order completion and invoicing
• Coordinate orders, deliveries, and internal processes
• Liaise with internal teams and external contacts to ensure smooth operations
• Maintain accurate records and produce regular activity reports
• Follow up on quotations to support conversion and overall performance
• Build and maintain strong, long-term customer relationships

About You:

• Confident communicator with a strong telephone manner
• Highly organised with excellent attention to detail
• Able to manage multiple tasks and prioritise effectively
• Proactive and solutions-focused approach
• Previous experience in a customer service, coordination, or support role preferred

What’s on Offer:

• Competitive salary depending on experience
• Full training provided
• 25 days holiday + bank holidays
• Company pension scheme
• Private healthcare

This is a great opportunity to join a supportive and forward-thinking team with real scope for development. Contact Vicki Reeks for more information