We are currently recruiting for an experienced Import Clerk who has experience in air and road freight to join our clients specialist team in the Hounslow area. This is a fantastic opportunity for a detail-oriented individual with strong import knowledge to take full ownership of shipments from start to finish within a fast-paced freight forwarding environment.

Working Hours: Monday to Friday, 9:00am – 5:30pm

Key Responsibilities:

• Manage airfreight / road freight shipments import shipments from arrival through to final delivery
• Complete and submit customs entries in line with HMRC regulations
• Ensure all documentation is accurate and processed in a timely manner
• Arrange collections and deliveries, ensuring deadlines and service levels are met
• Monitor shipment progress and proactively resolve any delays or issues
• Deal with high profile / high value shipmenst and customers
• Calculate and manage costing, invoicing, and chargeable services
• Maintain strong relationships with clients, providing regular updates and high levels of customer service
• Ensure compliance with all customs procedures and company policies
• Work closely with internal departments to ensure smooth operational flow

Requirements:

• Minimum of 2 - 3 years experience in imports (end-to-end)
• Strong working knowledge of UK customs import procedures and regulations
• Experience handling customs entries from start to finish
• Familiarity with CDS / Sequoia systems is highly desirable
• Stable work history demonstrating reliability and commitment
• Highly organised with strong attention to detail
• Able to manage multiple shipments and prioritise workload effectively