Customer Operations Project Manager (CRM, Email Marketing, Lifecycle Campaigns)

Location: London (On-site)

Contract: Immediate start to July

Rate: £200 to £240 Umbrella

We're hiring a Customer Operations Project Manager to join a high-performing customer marketing team within a leading global brand.

This role focuses on delivering CRM campaigns, email marketing programmes and lifecycle communications with precision, pace and consistency.

What You'll Be Doing

• Deliver CRM and email marketing campaigns end-to-end
• Manage lifecycle campaign workflows and content delivery
• Coordinate stakeholders across marketing, creative and tech teams
• Oversee production timelines and campaign execution
• Work with external agencies to scale delivery
• Improve campaign processes and operational efficiency

Skills & Experience

• CRM project management or email marketing delivery experience
• Strong understanding of campaign workflows and content production
• Ability to manage multiple deadlines and priorities
• Excellent organisational and communication skills
• Experience working with cross-functional teams
• Familiarity with tools like Asana is advantageous

Why Apply

• Work on high-profile CRM campaigns at scale
• Be part of a fast-moving, collaborative environment
• Opportunity to shape processes and improve delivery

Apply now and have the chance to work for one of the UKS most iconic brands.