Key Responsibilities

1. Security & Incident Management

• Conduct routine patrols to detect, deter, and prevent security threats.

• Control access to sites, ensuring only authorized personnel enter.

• Monitor CCTV and alarm systems, responding promptly to security breaches.

• Conduct bag and vehicle searches when required, following legal guidelines.

• Respond to emergency situations, including fire alarms, medical incidents, and secu-rity breaches, ensuring appropriate escalation.

• Maintain clear and accurate incident reports and logs.

2. Use of Force & Conflict Management

• Apply knowledge of UK Use of Force laws in line with Section 3 of the Criminal Law Act 1967 and Common Law to ensure reasonable and proportionate actions.

• Use de-escalation techniques to manage conflicts and prevent physical confronta-tions.

• If required, apply physical intervention techniques in accordance with SIA-approved training and within the boundaries of UK law.

• Work closely with law enforcement and emergency services when necessary.

3. Customer Service & Professionalism

• Provide a high level of customer service while maintaining security protocols.

• Assist members of the public with general inquiries, ensuring a professional and ap-proachable demeanor.

• Uphold company and client values, always demonstrating integrity and reliability.

4. Compliance & Legal Requirements

• Ensure full compliance with SIA licensing conditions, ACS standards, and GDPR reg-ulations.

• Follow site-specific Assignment Instructions (AIs) and risk assessments.

• Adhere to BS 7858 screening and vetting requirements.

• Keep up to date with security legislation and best practices, including counter-terror-ism awareness (ACT training).

5. Health & Safety

• Ensure a safe working environment by adhering to HSE regulations and site-specific safety policies.

• Report hazards, near misses, and incidents promptly.

• Be trained in emergency first aid and help if required.

Essential Skills & Experience

• Must hold a valid SIA license (Security Guarding or Door Supervisor).

• Strong understanding of UK Use of Force laws and conflict resolution techniques.

• Ability to remain calm under pressure and handle difficult situations professionally.

• Excellent communication and observational skills.

• Experience in incident reporting, access control, and patrol duties.

• Ability to work independently and as part of a team.