Internal Sales Executive

£30,000 - £35,000

Reports to - Sales Manager

Job Purpose

This role is ideal for a driven, ambitious individual with a positive attitude and strong work ethic, looking to use their knowledge and experience to progress their career within a thriving telecoms business.

The Internal Sales Executive will manage a defined set of customer accounts, generate quotations and orders, oversee order delivery, and work closely with the external sales team to develop customer relationships and drive sales growth.

Key Responsibilities

• Build, develop, and maintain strong relationships with assigned customer accounts.
• Prepare and issue customer quotations; process orders and manage daily customer enquiries.
• Identify cross-selling and up-selling opportunities within existing accounts.
• Communicate with customers professionally via email and telephone.
• Proactively develop sales within the contractor and FTTH markets, creating opportunities and appointments for external account managers.
• Manage open orders and customer expectations to ensure timely deliveries.
• Maintain accurate weekly reports and complete cost and sell worksheets.
• Collaborate closely with the external sales team to coordinate account development activities.
• Re-engage inactive accounts through marketing campaigns and targeted sales initiatives.
• Keep the CRM system up to date with all relevant customer and sales activity.
• Carry out any other reasonable duties as requested by management.

Personal Skills & Attributes

• Strong organisational skills and excellent verbal and written communication.
• Excellent relationship-building skills with a customer-focused approach.
• Be a self-motivated team player with a collaborative, positive attitude.
• Willingness to learn and develop a deep understanding of the company’s product portfolio.
• Highly motivated with strong attention to detail and a customer-first mindset.
• Ability to stay calm and focused under pressure while managing multiple priorities.
• Positive, proactive, and team-oriented, with a desire to contribute to a growing business.

Essential Skills & Experience

• Proven experience driving sales proactivity and delivering exceptional customer service.
• Strong commercial awareness and sound understanding of sales processes.
• Demonstrated ability to achieve goals and meet or exceed sales targets.
• Proven sales and commercial knowledge within a B2B or telecoms environment (preferred).
• Excellent IT skills, including proficiency in Microsoft Office (Word and advanced Excel).

Eligibility Criteria

• Must have valid and eligible UK residency status.
• Hybrid role

If this role is of interest to you please contact Fraser