About Us

We are a friendly and growing independent retail store committed to providing excellent customer service and quality products to our local community. We are looking for a creative and commercially minded Commercial & Marketing Manager to help grow our business, increase sales, and strengthen our brand presence.

About the Role

As the Commercial & Marketing Manager, you will play a key role in driving store performance through effective marketing, promotions, supplier relationships, and sales strategies. This is a hands-on role suited to someone who enjoys working in a small business environment and can manage multiple responsibilities.

Key Responsibilities

• Plan and manage marketing campaigns to increase store traffic and sales
• Manage the store’s social media pages and online promotions
• Develop relationships with suppliers and negotiate pricing where appropriate
• Monitor sales performance and identify opportunities for growth
• Organise in-store promotions, seasonal campaigns, and community events
• Support stock planning and promotional pricing strategies
• Create marketing materials including posters, flyers, and online content
• Help improve customer engagement and loyalty
• Analyse customer trends and competitor activity
• Work closely with the store owner and team to support daily operations

Requirements

• Previous experience in marketing, retail, sales, or commercial management
• Strong communication and organisational skills
• Creative thinking with the ability to generate new ideas
• Good understanding of social media and local marketing
• Ability to work independently and manage multiple tasks
• Customer-focused with a positive attitude
• Basic knowledge of Microsoft Office and digital marketing tools

Desirable Skills

• Experience working in a small retail business
• Graphic design or content creation skills
• Knowledge of local market trends and customer engagement strategies

What We Offer

• Friendly and supportive working environment
• Opportunity to make a real impact in a growing business
• Staff discount
• Career growth opportunities
• Flexible and varied role