Calling all Receptionists we have a fantastic opportunity for an Immediate start!!

Join their Award-Winning Team as a Front of House Receptionist!

Hours: Weekdays and weekends (Full flexibility is required due to the nature of this role)

Location: Chelmsford, Essex (CM1)

Recognised as one of THE BEST PLACES TO WORK!!

If you're looking to join a dynamic and fast-paced team within a prestigious business, this could be the role for you.

About the role

Are you ready to be the welcoming face of our clients who embodies professionalism, warmth, and a passion for delivering outstanding customer service.

As the first point of contact for our valued clients, you’ll set the tone for their experience, creating an atmosphere of luxury and excellence from the moment they step through their doors. Approachable and outgoing, you’ll handle every interaction with poise and efficiency, ensuring queries are addressed seamlessly.

If you thrive in a fast-paced environment and take pride in providing five-star customer service, we want to hear from you. This is your chance to represent a brand synonymous with prestige, quality, and innovation.

Responsibilities

• Customer Engagement: Greet visitors warmly and in a professional manner and offer refreshments while assessing their needs.
• Customer Support: Build rapport, guide visitors, and liaise with team members to ensure a smooth customer journey.
• Telephone Management: Answer incoming calls promptly and direct them to the appropriate personnel.
• Administration: Handle enquiries via phone, email, and in-person with professionalism and courtesy. Maintain confidentiality of sensitive information.

What We’re Looking For

• Experience: Proven experience as a receptionist or in a similar role.
• Professionalism: Confident, assertive, and able to engage with a wide range of customers.
• Customer Service: Warm, empathetic, and approachable with excellent communication skills.
• Organisation: A natural multitasker who thrives in a fast-paced environment.
• Technical Skills: Proficient in Microsoft Office (Outlook, Word, Excel).

To hear more contact the Dove today - this is a 42.5 hour week so please only apply if you are flexible with working some weekends with time off in the week!