Location: London
Hours: 9:00am-6:00pm or 8:00am-4:00pm
Pay: £115-£118 per day
Job Type: Full-time, fully office-based Monday to Friday

Our client is seeking a professional, highly presentable, and organised Client Experience Coordinator to support the delivery of a consistent, high-quality client experience across its portfolio of premium office spaces. The business is recognised for its strong focus on hospitality-led service delivery, drawing on expertise from both the serviced office and hotel sectors to create a refined, client-focused working environment.

The Role

Reporting to the Business Manager, you will play a key role in delivering a seamless client and visitor experience. Working closely with the wider Client Experience Team, you will support the day-to-day operations of reception and client areas, ensuring consistently high standards are maintained.

This role is well suited to an individual who is client-focused, detail-oriented, and comfortable operating in a professional, front-facing environment.

Key Responsibilities

• Provide a professional and welcoming front-of-house experience for clients and visitors
• Manage building access, including issuing visitor passes and adhering to security procedures
• Coordinate visitor arrivals and notify relevant stakeholders
• Monitor and track daily appointments, arrivals, and departures
• Handle incoming calls and respond to enquiries in a timely and professional manner
• Prepare meeting rooms, including audio-visual setup and catering arrangements
• Manage courier deliveries and distribute post efficiently
• Support the wider team in maintaining high operational and presentation standards

Candidate Profile

• Previous experience in a client-facing or hospitality role
• Strong communication and interpersonal skills
• Highly organised with excellent attention to detail
• Professional, approachable, and service-oriented
• Ability to manage multiple priorities in a fast-paced environment
• A genuine commitment to delivering a high standard of client experience

If this opportunity aligns with your experience and interests, we would be pleased to hear from you.

Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs.

At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all.

Love Success is proud to serve as an Employment Agency for this vacancy.