An opportunity has arisen for an experienced Commercial Account Handler to join a busy and well-established insurance brokerage, supporting a diverse portfolio of commercial clients while working as part of a collaborative and highly professional team.

This is a fantastic opportunity for someone who enjoys building strong client relationships, thrives in a busy environment and wants to join a business that genuinely supports career development. Working closely with an Account Executive, you’ll support a varied commercial portfolio across renewals, mid-term adjustments and new business.

Responsibilities of the Commercial Account Handler:

• Manage a varied portfolio of commercial insurance clients on a day-to-day basis.
• Handle renewals, mid-term adjustments and new business enquiries from start to finish.
• Be the go-to contact for clients and insurers, providing a responsive and professional service.
• Build strong working relationships with both clients and insurance providers.
• Support retention and identify opportunities to cross-sell and generate referrals.
• Check policy documentation thoroughly and resolve any issues before issuing to clients.
• Keep all client and policy records accurate and up to date on internal systems.
• Deliver a high level of service and support across every stage of the client journey.

What we are looking for:

• Previous Commercial Insurance experience is essential.
• Strong knowledge of risks including Commercial Combined, Property Owners, Fleet, Contractors Combined and Office & Surgeries.
• Acturis and E-Trade experience is preferred but not essential.
• PI, MLP and Cyber experience would be advantageous.
• Strong communication and relationship-building skills.
• Organised, proactive and able to manage a busy workload.
• Excellent attention to detail and ability to work under pressure.
• Positive and professional team player.

Benefits of the Commercial Account Handler:

• Salary of £30,000 - £35,000 plus bonus.
• 26 days holiday plus bank holidays.
• Hybrid working – 3 days in the office and 2 from home once settled in the role.
• Support towards CII or ACII qualifications.
• Long-term career progression opportunities.
• Pension scheme and wellbeing support.
• Paid volunteering day.
• Company recognition awards.

If you’re an experienced Commercial Account Handler looking for a role where you’ll be trusted, supported and given the opportunity to progress, apply now to find out more.

Ready to take the leap?

If you are an Account Handler seeking a new opportunity in Chester, then do not miss out on this opportunity and apply today!

For further information please contact one of our specialist consultants and quote job reference NJR16725