Role: Call Quality Specialist

Newcastle (NE12 8BU)
£25,000 rising to £26,000 + performance bonus
MondayFriday, 9:0017:30 (no weekends)

Were hiring aCall Quality Specialistto join our growing Newcastle team.

This is a50/50 split rolebetween call quality and hands on retention, ideal for someone who understands what great calls look like and wants to play a key part in improving team performance.

The Ro...