Lead and manage the Settled Homes Team to deliver high-quality housing solutions for individuals and families.
Oversee the allocation and management of settled accommodation, ensuring compliance with statutory duties and local policies.
Drive performance and outcomes, using data and insights to improve service delivery.
Build and maintain strong partnerships with housing providers, support agencies, and internal teams.
Ensure safeguarding and risk management processes are embedded in all aspects of service delivery.
Champion a resident focused approach, promoting dignity, choice, and independence for service users.
Essential skills and experience:
Proven management experience in a housing options / homelessness / temporary accommodation setting
Prevention focused mindset
Strong leadership and people management skills with the ability to motivate and develop a team.
Ability to manage resources and performance effectively
Skilled in stakeholder engagement and partnership working
Exceptional problem solving and decision making abilities in a fast paced environment
Excellent technical knowledge of Housing Act 1996 (as amended) Part VII duties and the Homelessness (Suitability of Accommodation) orders
Track record of working with vulnerable individuals and providing tailored housing solutions.
Strong IT skills for record-keeping and reporting.
In this team you will lead and manage a team of six officers responsible for:
Identifying and matching residents to suitable private sector properties sourced through council access schemes.
Working proactively to prevent homelessness by offering negotiating with excluders including friends, family and private landlords.
Facilitating and managing the transition of customers from temporary accommodation to settled homes.
Undertaking suitability assessments in line with the requirements of Part VII Housing Act 1996 (as amended) and the Homelessness (Suitability of Accommodation) orders
Ensuring compliance with housing legislation, council policies, and safeguarding requirements.
Maintaining accurate records and provide regular reports on placements and outcomes.
If you are interested in this role please send your updated CV in the first instance.