Location: Multi Site but mainly based from Buxton
Contract: Temporary to Permanent
Salary: £18.20 - £19.75 per hour depending on experience
Sector: Not-for-profit / Public-facing organisation

The role

An established organisation is seeking an experienced Operations Manager to provide leadership across core operational functions during a period of change and development.

This is a hands-on role supporting senior leadership, with responsibility for Health & Safety, governance, compliance, HR, systems and facilities as well as IT. You’ll play a key part in stabilising, improving and embedding effective operational practices across the organisation.

Key responsibilities

• Lead and oversee all operational functions, including HR, Health & Safety, risk, governance and IT systems
• Provide operational insight, analysis and recommendations to senior leadership
• Take ownership of HR processes, including recruitment, onboarding, employee relations, performance management and policy adherence
• Act as Data Protection Officer, ensuring GDPR compliance and robust data governance
• Lead organisation-wide policy reviews, ensuring legal compliance and consistency
• Maintain and update the risk register, reporting to senior stakeholders
• Oversee Health & Safety systems across multiple sites in line with HSE guidance
• Manage facilities, insurance, office operations and supplier relationships
• Support or lead systems improvement and transformation projects
• Prepare reports and present information to senior leadership and governance groups

About you

You’ll be a confident operational leader who can quickly get to grips with complex environments and provide calm, practical leadership.

Essential:

• Strong working knowledge of Health & Safety management systems
• Proven experience in a senior operational or management role
• Experience covering HR, risk, governance and compliance
• Confident advising managers on HR and employment matters
• Experience leading or supporting systems or process improvements
• Strong Excel and Microsoft Office skills
• Comfortable preparing reports and presenting to senior stakeholders
• Highly organised, proactive and able to work independently

Desirable:

• Experience within the charity, public or voluntary sector
• IOSH qualification