Housing & Public Protection Business Improvement Manager

Location: Maidenhead (Hybrid)

Contract: Temporary – Immediate Start until September (with possible extension)

Hours: Full-time

Rate: £31.33 per hour PAYE / £39.99 per hour Umbrella

About the Role

A local authority in Maidenhead is seeking an experienced Housing & Public Protection Business Improvement Manager to join their team on an interim basis. This is a key leadership position responsible for driving service improvement, managing operational support functions, and delivering transformation across Housing and Public Protection services.

Key Responsibilities

• Lead and manage the Housing & Public Protection business support function, including:

  • Business support team
  • Analysts
  • Housing complaints and review officer

• Take accountability for service performance, ensuring delivery against key objectives and standards.

• Lead and oversee transformation and improvement projects, ensuring timely delivery and measurable outcomes.

• Support the strategic leadership and operational delivery of Housing and Public Protection services.

• Act as a key member of the management team, contributing to service planning, performance, and decision-making.

• Provide direct support to the Assistant Director for Housing and Public Protection, including:

  • Project delivery
  • Operational improvements
  • Service development

About You

We are looking for a proactive and experienced professional with:

• Strong leadership experience within local authority, housing, or public protection services
• Proven ability to manage multidisciplinary teams
• Demonstrable experience in business improvement and transformation projects
• Excellent organisational, communication, and stakeholder engagement skills
• Experience managing complaints, performance, or operational support functions within a public service environment

Working Arrangements

• Hybrid working model (combination of office-based in Maidenhead and remote working)
• Immediate start required

Why Apply?

• Opportunity to influence and improve critical public services
• Key strategic role within a dynamic local authority team
• Competitive hourly rates
• Potential for contract extension