My client is an established, leading key supplier of multi licensed products to most major UK and European retailers. They are looking for an experienced Sales support / Merchandiser.

Candidates must have experience working with Apparel, Textiles or Accessories in a similar role. The Sales support/ Merchandiser serves as a key bridge between the Sales and Production teams, ensuring smooth coordination and alignment to meet customer demands, quality standards, and delivery timelines.

This role requires strategic oversight and day-to-day involvement to ensure that products move efficiently through each stage of the production process, meeting all customer expectations. Additionally, the merchandiser plays a crucial role with customers, building a relationship founded on trust and collaboration, and actively participating in client meetings.

This role has the potential to be hybrid after an initial period.

Sales Support / Merchandiser - Key Responsibilities

• Must have experience with volume retail
• Ability to Negotiate prices with factories and customers
• Raising orders
• Checking details on customer contracts
• Liaising with factories / in country merchandisers daily, on email & phone with regards to Critical Path order follow up
• Updating and analysing internal and customer critical paths
• Conducting weekly calls with In-country merchandisers and factories
• Work closely with production to monitor the workflow, addressing any bottlenecks or delays to keep production on track with sales goals
• Regularly communicate with sales teams to provide production updates, manage delivery timelines, and adjust schedules to accommodate shifting priorities or urgent orders
• Managing sample approval – sending lab dips/strike offs/samples to customer
• Coordinating between licensing department and QA/Tech on sample approvals
• Liaising with logistics department to ensure goods are delivered on time
• Liaising with design department, send artworks to factories
• Checking label artworks and giving approvals to factory
• You must have a permanent full right to work in the UK to be considered for this role.