The Sales Administrator will join a fast-paced industrial services team in Southport, supporting incoming sales enquiries, quote management, and customer relationships across the hazardous waste and industrial services sector. You will help manage a growing pipeline of inbound and repeat business, following up quotations, tracking customer feedback, and helping maximise conversion opportunities.

Client Details

Our client is a growing industrial services business based in Southport, providing specialist waste collection and recovery solutions across a wide range of industries including manufacturing and marine. Known for their responsive service and strong customer relationships, they operate with their own fleet and support clients with complex waste management requirements.

Description

• Manage and follow up incoming sales enquiries from both new and existing customers across industrial and hazardous waste services.
• Prepare, issue, and track customer quotations, ensuring all opportunities are followed through effectively.
• Build strong relationships with customers over the phone, understanding requirements and providing a high level of service throughout the sales process.
• Proactively chase quotations and gather feedback on won and lost business to help improve conversion rates and customer experience.
• Maintain accurate records of customer interactions, quotations, and sales activity within the CRM system.
• Assist in identifying new business opportunities through outbound calls, repeat business, and follow-up activity.
• Learn and develop knowledge of hazardous waste, oil recovery, and industrial service solutions to confidently support customers and quotations.
• Contribute to the continued growth of the division by supporting process improvements and maintaining excellent customer relationships.

Profile

A successful Sales Admin should have:

• Previous experience working in sales
• Strong organisational and time management skills.
• Attention to detail and accuracy in administrative tasks.
• Proficiency in using standard office software and databases.
• Excellent communication skills, both written and verbal.
• Ability to work collaboratively within a team environment.
• A proactive attitude towards problem-solving and process improvement.

Job Offer

• Competitive basic salary of £27,000 - £33,000 depending on experience.
• Uncapped commission structure with realistic earning potential from existing and inbound business opportunities.
• Opportunity to join a growing business with genuine career development and progression opportunities.
• Work closely with an experienced, supportive, and collaborative team environment.
• A varied role with the opportunity to shape your position and contribute new ideas to the business.
• Modern office-based role in Southport with a sociable and friendly team culture.
• Full-time permanent position working Monday to Friday, 8:30am - 5:00pm.

If you are a motivated individual with the required skills, apply now to join the team as a Sales Admin and make a meaningful contribution to the company's success!