Lettings Negotiator

Our clients are a well-established Lettings & Property Management company looking for a Lettings Negotiator to join our busy and friendly team in Pinner. This role would suit a candidate with 2 or more years’ experience in Lettings.

The candidate should be able to demonstrate a proven track record including problem-solving and excellent customer service levels. They should show a passion for the lettings industry and have knowledge of current lettings legislation.

Aside from a good work ethic and positive attitude, we are looking for someone who is polite and well presented, flexible, well organised, and able to think on their feet; someone who will go above and beyond who has great customer service.Reporting to the Lettings Manager, you will be responsible for:

• Developing relationships with existing and new landlords
• Setting up properties to be marketed
• Responding to telephone and website leads
• Vetting applicants
• Booking and attending viewings
• Assisting in the efficient progression of agreed deals
• Chasing outstanding rents/fees
• Notifying the Landlord and liaising with Property Management, when tenants serve notice,
• Negotiating new fees and putting the property back on the market
• Attracting new business and increasing market share
• Having a good understanding of Agreements and Clauses/Industry Regulations
• Using Rightmove and Zoopla back office to analyse and monitor performance
• Troubleshooting and working with other departments to problem solve
• Understanding of Accounts to be able to discuss queries with Accounts Department, and upload data correctly onto our database for rent processing
• Working closely with other departments
• Liaising with solicitors for advice
• Communicating with “Goodlord” and getting the best out of the service
• Updating internal documents
• Other ad hoc Lettings tasks

Requirements:

• Minimum of 2 years’ experience in the same role
• Full clean driving license and own vehicle

-Competitive Salary plus commission

-21 days annual leave (plus bank holidays)

-Pension scheme

-Performance related annual bonus

-Parking Permit