Role: Sales Support Administrator

Location: Stockport (SK1)

Salary: £28-32k plus bonus

We are a Stockport-based finance broker supporting UK businesses with funding solutions including equipment leasing, hire purchase, and business loans.

We are looking for a Sales Support Administrator with strong organisational, communication, and customer-facing skills to join our growing team. This role is ideal for someone who thrives in a fast-paced environment and enjoys supporting a sales function while maintaining high administrative standards.

Role Overview (60% Sales Support / 40% Administration)

This role is primarily focused on supporting the sales team to drive new business, manage client relationships, and ensure a smooth customer journey from proposal through to completion, alongside key administrative responsibilities.

Key Responsibilities

Sales Support (60%)

• Assist the sales team with preparing and processing new finance proposals
• Convert proposals into live agreements using Goldvision
• Liaise with customers to guide them through the application and documentation process
• Conduct verification calls for e-sign documentation
• Maintain regular communication with customers and suppliers throughout the deal lifecycle
• Send deal completion emails and monthly deal interval updates
• Provide updates to sales team on deal progress and pipeline status
• Respond to customer queries including settlements and document requests
• Support business development by ensuring a smooth onboarding experience for new clients

Administration (40%)

• Prepare and check finance documentation, ensuring accuracy of calculations and customer details
• Liaise with funders to complete documentation and manage deal progression
• Check and process incoming paperwork (finance documents, supplier invoices, etc.)
• Manage payouts: verify documentation, scan/save signed documents, update Goldvision
• Chase funders regarding supplier payments and ongoing deals
• Carry out Experian ID checks and Land Registry searches
• Send thank-you emails to customers and suppliers
• Assist with end-of-lease processes and termination communications
• Take card payments over the phone
• Maintain accurate records and filing systems

Skills & Experience Required

• Excellent telephone manner and customer communication skills
• Strong organisational skills with the ability to manage multiple tasks
• High level of numeracy and attention to detail
• Experience supporting a sales team or working in a customer-facing role
• Proficient in Microsoft Word and Excel

About You

You’ll be proactive, detail-oriented, and confident communicating with customers and internal teams. You enjoy being part of a sales-driven environment and take pride in helping deals progress efficiently.