Administrator

The Role

Working as part of a small team, your responsibilities will include:

• Managing incoming post
• Managing outgoing post 
• Processing online verification forms (data heavy)
• Confident telephone manor 
• Filtering and managing enquiries received via the website, ensuring they are actioned and deleted once processed
• Ordering official documentation and certificates online
• Creating and issuing documents and updating the CRM system
• Supporting adherence to internal and external data protection requirements

About You

We are looking for a highly organised, calm, motivated, and proactive administrator with a positive, can-do attitude.

You will have:

• A minimum of two years’ office-based administrative experience
• Strong organisational skills and excellent attention to detail
• Proven customer service experience, including handling a high volume of telephone calls
• Clear and confident communication skills
• Confidence using multiple systems and software packages, including Microsoft Word and Excel
• The ability to work effectively in a fast-paced environment
• A collaborative approach and strong team-working skills
• GCSEs (or equivalent) at A–C / 9–4 in Maths and English

Please apply now or email .