About the Role

Join one of the UK’s fastest-growing financial services providers! Fast Credit is looking for a friendly, reliable, and motivated Romanian/ Russian-speaking Assessor/Cashier to join our branch team. This role is ideal for someone who enjoys working with customers and can confidently communicate with Moldovan-speaking clients. Full training and clear career progression opportunities are provided.

Key Responsibilities

• Provide excellent customer service, including assisting Russian/ Romanian-speaking customers, understanding their needs, and recommending suitable services such as pawnbroking loans, gold purchase, gold retail, and foreign exchange (FX).
• Accurately assess and value gold items, ensuring fair and market-aligned valuations.
• Handle point-of-sale transactions, including loans, redemptions, retail sales, gold purchases, and FX transactions with accuracy and attention to detail.
• Clearly explain company services (consumer credit, gold retail, FX) to customers, ensuring full understanding.
• Maintain a clean, organised, and visually appealing branch environment, including gold retail displays.
• Follow company procedures and ensure compliance with internal processes and service standards.
• Maintain accurate records of all transactions in line with AML (Anti-Money Laundering) and regulatory requirements.
• Participate in stock control, daily checks, and branch security procedures.
• Support team members and contribute to a positive and collaborative work environment.
• Assist in achieving branch sales and service targets.

Required Skills & Experience

• Fluency in Russian/Romanian and English is essential.
• Previous experience in customer service, retail, cash handling, or financial services is preferred.
• Strong numerical skills and high attention to detail, particularly when handling cash and FX transactions.
• Willingness to learn gold valuation and pawnbroking processes.
• Excellent communication and interpersonal skills.
• Honest, reliable, and capable of handling customer valuables and company funds responsibly.