Internal Sales Executive

This is an exciting opportunity for an experienced Internal Sales Executive to join an established company in Stowmarket.

As Internal Sales Executive you will be building and maintaining an active customer base and driving new sales. Taking ownership of incoming enquiries, vetting process, quoting prices, collecting market data, and supporting the wider team with quote raising and chasing.

Benefits:

• Competitive salary £30,000 - £32,000 per annum.
• Company Pension Scheme
• 31 days annual leave including bank holidays, and a Christmas shutdown.
• Employee discount on products
• Death In Service Benefit (after successful probation)
• Training and Staff Development
• Employee Referral Programme

Main Responsibilities:

• Generate new business and follow up leads via phone and email.
• Identify potential clients through outreach and online research; book meetings for the Business Development Manager.
• Build and maintain strong customer relationships.
• Keep quotations accurate and up to date.
• Support the commercial team with administrative tasks.
• Manage payments at order stage or arrange alternatives.
• Monitor and respond to email inboxes, redirecting as needed.
• Process smaller orders and escalate larger enquiries.
• Take orders and coordinate delivery scheduling with the Distribution Team.
• Produce monthly performance reports against targets, budgets, and timelines.
• Liaise with Operations on stock levels and project requirements.
• Handle enquiries and schedule work for pump hire, volumetric, and ready-mix sales.

The ideal candidate will…

• Have 2 years proven sales/customer service experience.
• Be sales-focused with drive to grow the customer base and deliver excellent service.
• Excellent numeracy skills for accurate and speedy calculation of sales prices, discounts, and percentages.
• Strong IT and communication skills.
• Self-motivated; able to work independently and build strong relationships.
• Quick to adapt and “hit the ground running”.
• Customer-focused with ability to identify opportunities and provide market/pricing insights.