The Role

You will be responsible for all scientific and practical technical input to the Wastewater Production Manager, Process Controllers and Operators, to achieve regulatory, financial, customer and key business performance targets. Ensuring all assets are managed to optimal efficiency within agreed budgetary targets whilst meeting all regulatory compliance and Customer Service standards. To include but not limited to UWWTD, PPC, UV, WML, WRA, Flow, HACCP, Self-Reporting.

Accountabilities and Responsibilities

• Interpret operational data to identify issues, implement corrective actions within Health & Safety standards, and escalate regulatory or performance risks to the Production Manager.
• Develop and execute action plans to meet legislative and regulatory obligations for wastewater processes while achieving company performance targets.
• Offer scientific and practical guidance for short- and medium-term operation of wastewater treatment assets, ensuring efficiency and optimisation.
• Identify operational problems, assess enhancement options, and collaborate with engineering teams to deliver optimisation opportunities.
• Contribute to regulatory returns, maintain quality assurance documentation, and assist in developing risk registers aligned with strategic performance requirements.
• Mentor Process Controllers and Operators to improve technical knowledge and best practices, and lead technical input for projects or initiatives as directed.

The role may not be eligible for sponsorship

Skills and Experience

As a Technical Officer, you will need a wide range of treatment technical skills to effectively monitor and control assets across a district. Along with well-developed IT, numerical, analytical and problem solving skills to deliver operational and financial performance targets. You will also need:

• Excellent presentation, written and oral communication skills combined with effective team working to successfully influence key stakeholders.
• Excellent knowledge and practical experience of wastewater treatment processes and best operational practice.
• Technical knowledge of wastewater treatment assets and the associated operational, and maintenance requirements to ensure delivery of lowest whole life cost solutions.
• Ability to demonstrate practical experience working in wastewater treatment operations and maintenance and experience of delivering and maintaining performance improvement
• Understanding and implementation of future regulatory requirements within wastewater operations

This role requires a driving licence

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

Salary - £51,233
Work Type - Onsite
Job Location - Workington Wastewater Treatment Works, Maryport Road, Workington, Cumbria, CA14 1NW
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.