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Operations Assistant

First Choice Staff

We are working with an established Courier company that are looking to Operations Assistants.

Working hours either Tues - Friday 6am to 3pm & Saturday 7am-4pm, or Monday to Friday 12pm-9pm - Flexibility in shift/schedules when required. Overtime available at weekends


Duties and Responsibilities

· Respond to internal and external emails timely and in a professional manner using Outlook & Zoom

· Communicate with internal and global departments regarding queries, additional shipping document information needed and shipment related issues.

· Ensuring that all goods that are loaded or unloaded match the relevant paperwork.

· Booking flights with airlines/agents

· Administration duties

· Knowledge of Raising Export Customs Entries on CDS beneficial

· Customs software we use is Descartes

· Liaising & progress chasing with HMRC for amendments and statuses

· Manifesting and pre-alerting flights

· Raising MAWBs

· Raising T1 documents for road shipments

· Warehouse duties, shipment accountability, bagging and labelling

· No heavy lifting, all shipments weigh less than 32Kgs

· Import SFD and FDE clearances knowledge would be beneficial

· T1/T2 clearances/discharges

· Temporary Admission clearances

· Importation & Exportation of ATA Carnet / Cites goods

· Supporting and coordinating Transport needs where required

· Taking responsibility for the company’s freight and assets by reporting any suspicious activity at work

· Storing and replenishing stock according to established procedures

· Reporting any damaged or missing goods to Operations Manager

· Keeping the warehouse environment clean and tidy and maintaining equipment

· Following workplace health and safety rules when handling goods

· Ensuring efficient operations by adhering to operational procedures, rules, and schedules


· Forklift License desirable but not essential

· DG awareness is desirable but not essential

· Driving License desirable but not essential


Salary depends on experience



· If you have not heard from us within 7 days then your application as been unsuccessful.