Assistant Manager – Front of House (Serviced Office)

Location: Bournemouth (Westbourne)

Salary: Competitive Salary (DOE) + Excellent Benefits

Full-time Monday-Friday | Permanent | Office-Based

Important – Please Read Before Applying

This role requires experience in a professional, customer-facing environment within a corporate, facilities, or high-end setting.

Suitable backgrounds include:

• Corporate reception / office front of house
• Serviced offices / business centres
• Facilities / workplace experience roles
• Hotels, conferencing, or event-led hospitality

Applications from candidates with only bar, pub, or casual hospitality experience will not be considered.

The Opportunity

An exciting opportunity has arisen to join a brand-new premium serviced office centre in Bournemouth.

We are seeking a Front of House / Assistant Manager to be part of the launch team for a flagship site, helping to create a professional, high-end workplace environment from day one.

This is a fantastic opportunity for someone from a corporate front-of-house, facilities, or high-end hospitality background to play a key role in delivering an exceptional client experience.

The Role

This is a hands-on, client-facing role combining front-of-house, facilities coordination, and client services.

You will be responsible for delivering a 5-star corporate reception experience, while supporting the smooth running of the business centre and ensuring a high standard of service across the site.

Key Responsibilities

• Deliver a professional corporate front-of-house and reception service
• Act as first point of contact for clients, visitors, and suppliers
• Manage meeting rooms, bookings, and client requests
• Support day-to-day operations of the business centre
• Handle post, deliveries, and administrative tasks
• Maintain exceptional presentation standards throughout the workspace
• Build strong professional relationships with clients and tenants
• Support facilities coordination, suppliers, and health & safety compliance
• Support the planning and delivery of on-site events, including business functions and social gatherings

About You

We are looking for a professional, organised, and service-driven individual with:

• A minimum of 2 years’ experience in corporate front of house, facilities, serviced offices, or high-end hospitality (hotels/events/conferencing)
• Experience in a professional or office-based environment
• Excellent communication skills and a polished, professional manner
• Strong organisational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Good IT skills (Outlook, Word, Excel)
• A proactive approach and desire for long-term career progression

Benefits

• Competitive salary (dependent on experience)
• Clear progression to Centre Manager level
• 25 days holiday + bank holidays
• Company pension (4% matched)
• Medicash health plan + life assurance
• Weekly lunch allowance
• Uniform provided (after probation)
• Regular team social events
• Modern, high-end working environment

Ideal Backgrounds

This role would suit candidates from:

• Corporate Reception / Front of House
• Serviced Office / Business Centre environments
• Facilities / Workplace Experience / Office Coordinator roles
• Hotel Front Office or Conference & Events
• High-end customer service environments