As a Senior Business support officer you will be required to do the following:

Administrative Duties

• Support the Business Improvement and Support Manager with the development and delivery of key administrative functions for the designated service area.
• Line management of administrative staff to ensure effective support and delivery of key functions.
• Ensure staff are supervised, appropriately trained and have up to date My Annual Reviews.
• Contribute to service planning and delivery
• Manage routine enquiries from members of the general public and partner agencies.
• Work closely with senior managers to ensure services are flexible and in line with business needs.
• Attend key strategic meetings to contribute to planning and ensure key messages are understand and effectively communicated.
• Ensure localised administration procedures are relevant, maintained and distributed
• Manage the organisation of events, trips and related administration.
• Liaise with Service Leads to provide reports for meetings, ensuring deadlines are met
• Collation of annual reports, strategies and plans.
• Maintain registers for e.g. inventory

Financial Duties

• Year-end procedure
• Responsible and accountable for petty cash where referral to senior manager is only for approval on individual spending items and where the postholder is in overall control
• Preparation of orders and identification of budget codes
• Maintain income and expenditure accounts
• Prepare accounts for audit inspection
• Responsible for reconciling bank statements monthly for appropriate accounts

Employee Support Duties

• Prepare documentation where tasks require complete accuracy and confidentiality.
• Liaise with the relevant HR team as appropriate i.e. with respect to the recruitment process and for providing basic advice on HR policies.
• Responsible for ascertaining cover requirements in support areas and arranging that cover, in conjunction with the appropriate line manager where appropriate.
• Deliver training to others as directed
• Supporting recruiting managers with the recruitment of permanent employees and agency workers e.g. input of vacancies onto the recruitment system, planning and preparation for interviews, support on the day of interviews.
• Arrange temp / casual cover as required and process time sheets as necessary.

Staff Supervision

• Supervise identified groups of staff and assist with the assessment and development of their training needs when required.

Data Management

• Responsible for the management of significant information management systems
• Responsible and accountable for producing appropriate data for analysis
• Produce statistical information

General

• Be aware of and comply with divisional and directorate policies and procedures relating to, health and safety, security, confidentiality data protection, child protection and vulnerable adults. Reporting all concerns to the appropriate person.
• Contribute to the overall ethos/work/aims of the division, directorate and the Council.
• Participate in training, other learning activities and performance development as required.
• Attend and participate in meetings as required.
• Any other duties commensurate with the duties/responsibilities/grade of the post
• All staff will be expected to accept reasonable flexibility in working arrangements and the allocation of duties including duties normally allocated to posts at a lower responsibility level, in pursuance of divisional, directorate and council objectives, and effective team working.

Flexibility

All staff are expected to accept reasonable flexibility in working arrangements and the allocation of duties including duties normally allocated to posts at a lower responsibility level, in pursuance of section, division, directorate and council aims, and effective team working.

This role is NOT Hybrid, You will be required on site 5 days a week.

This role is full time, 37 hours a week Monday to Friday, 9AM- 5PM.

Connect2Dudleyis a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.