Role: Internal Sales Executive

Location: West Thurrock 

Hours: Full time

Salary: £30,000 per annum 

An excellent opportunity has now arisen for a Internal Sales Executive to join our clients successful team.

Duties of a Internal Sales Executive:

• Process customer orders accurately and check product availability
• Follow up on quotes and sales enquiries, and upsell where possible
• Manage backorders and monitor stock availability
• Handle stock returns and liaise with the Customer Care team for faulty or damaged goods
• Take ownership of customer issues and log them correctly
• Deal with customer complaints and escalate when needed
• Maintain accurate customer records and systems
• Support general customer service tasks as required
• Contribute to improving overall customer service within the branch

What we would like from you:

• Strong communication skills (written and verbal)
• Good customer service and people skills
• Well organised and able to manage multiple tasks
• Good attention to detail
• Confident using computer systems (e.g. Windows-based systems)

If you are interested in this role, please apply below with your most recent CV.

WGCTEMPS

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Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.