IT Field Engineer

Location: Gloucester

Salary: £42,000–£45,000 + benefits

Benefits: Company vehicle, paid travel, pension, training & development

Our client, a leading organisation in the IT services sector, is hiring an IT Field Engineer to support and maintain client infrastructure across multiple sites. This role offers the opportunity to work hands-on with a variety of technologies while delivering high-quality support in a customer-facing environment.

What you’ll do:

• Provide on-site IT support across client locations
• Install, configure, and maintain hardware and software systems
• Troubleshoot network, server, and end-user issues
• Manage and resolve incidents within agreed SLAs
• Support project-based work including rollouts and upgrades

You’ll work closely with internal service desk teams and client stakeholders to ensure seamless delivery of IT services and a high level of customer satisfaction.

What we’re looking for:

• Proven experience in a field-based IT support role
• Strong knowledge of Windows OS, hardware, and networking fundamentals
• Experience with Active Directory and Office 365
• Full UK driving licence and willingness to travel
• Excellent communication and customer service skills

The ideal candidate will bring a proactive, problem-solving mindset and enjoy working in a fast-paced, client-facing environment.

Why join?

• Opportunity to work with diverse technologies and clients
• Strong focus on training and career progression
• Supportive and collaborative team environment
• Competitive salary with additional benefits

Apply now to deliver impactful IT support across a growing client base.