Front of House / Medical Secretary

Location: Central London (Marylebone area)

Salary: £30,000 – £33,000 per annum

Job Type: Permanent, Full-time (Onsite)

About the Role

An exciting opportunity has arisen to join a premium private healthcare provider in Central London as a Front of House / Medical Secretary. This is a key position within the clinic, combining front-of-house responsibilities with comprehensive medical secretarial support. You will play a vital role in ensuring a seamless patient journey while supporting clinicians in a fast-paced, high-quality environment.

Key Responsibilities

• Act as the first point of contact, welcoming patients and managing check-in/check-out
• Register new patients and maintain accurate, confidential records
• Manage clinical diaries and coordinate appointments
• Respond to patient enquiries via inbox
• Provide medical secretarial support including correspondence and reports
• Raise invoices and process payments
• Liaise with clinicians, patients, and external providers
• Support improvement of administrative processes

About You

• Experience in front-of-house or medical secretarial role
• Knowledge of medical terminology and workflows
• Excellent communication skills
• Strong organisational skills and attention to detail
• Confident using digital systems
• Proactive approach and commitment to patient care

Why Apply?

• Join a growing healthcare service
• Supportive working environment
• Career development opportunities