We are seeking an experienced Credit Controller to join our small, friendly accounts team on a full-time basis. This is an exciting opportunity to join a growing business during a period of positive change and development.

The successful candidate will be a proactive team player with a positive, can-do attitude, strong communication skills, and excellent time management. As the role involves regular direct contact with customers, confident and professional communication at all levels is essential.

Key Responsibilities

• Proactively manage and collect debtor accounts
• Maintain the sales ledger to a high standard
• Chase overdue invoices in a timely manner
• Initiate legal proceedings and issue relevant documentation where required
• Produce and issue customer statements
• Monitor customer accounts, including credit reviews and risk assessments
• Process new account applications
• Investigate and resolve customer queries efficiently
• Ensure GDPR compliance at all times
• Provide weekly reports to senior management

Skills & Knowledge

• Experience working in a high-volume credit control environment
• Confident communicator with both internal and external stakeholders
• Excellent attention to detail
• Experience working in a KPI-driven environment, with a strong desire to exceed targets

Experience Required

• Minimum of 2 years' experience in a similar credit control role
• Working knowledge of Sage Line 50 Accounts
• Proficient in Microsoft Excel and Word

Qualifications

• Credit control or debt collection background
• CICM or AAT qualification (or currently studying towards) preferred

What We Offer

• A supportive and collaborative team environment
• Opportunity to grow within a developing business
• Competitive salary and benefits package (dependent on experience)

If you are a motivated and detail-oriented Credit Controller looking to take the next step in your career, we would love to hear from you.